Terms and Conditions

Wholesale Discount Prices

Wholesale discounted prices are available to customers that will be reselling our products to the consumer through an established retail store or web site. Please provide a copy of your resale license, or State tax ID to verify eligibility.


Minimum Order

The minimum order for wholesale customers is $250.00 plus shipping anywhere in the United States.


Lead Time

Typically we ship orders within 4 business days and sometimes the same day. During a busy holiday season it may take up to 8 business days but this is unusual. If you have a rush order please let us know and we will exert extra effort to try to get your order out sooner.


Minimum Advertised Price

Herbal Forest is focused on maintaining high margins for our wholesale and drop ship network.  In recognition of the investment in time and resources required for our high-quality wholesale and drop shippers to provide the level of customer service and product knowledge expected from our customers, Herbal Forest is committed to enforcing policies which allow our re-sellers to maintain high profit margins through the sale of our products.  Herbal Forest has an established Minimum Advertised Price (MAP) Policy that an Authorized Re-seller must follow for the advertising and marketing of Herbal Forest products. All Herbal Forest Authorized Re-sellers must agree to the terms and conditions of the following MAP Policy.


Out of Stock

We try to have everything in stock. However, there may be unavoidable outages. When an out of stock situation occurs we do not back-order out-of-stock items. We will either hold your order if we expect to have back in stock within a few days, or we will send back-ordered items separately when they are available.



All orders are shipped via USPS so please provide a physical ship-to address. Post office box addresses will be delivered via USPS service but the customer will take responsibility for lost or damaged product shipped this way.

Shipping costs are determined at the time of shipping and these costs are passed on to the customer.  If express delivery is required, please use contact us form to let us know your schedule and we will do our best to meet your needs.


Shipping Errors/Damaged Goods

You must notify our office of any shipping errors or goods damaged in transit within 48 hours of receipt of shipment. We will then either issue you a credit or send replacement product at no charge.  HERBAL FOREST accepts no liability for any loss resulting from the customer’s failure to comply with our carrier’s delivery. If the carrier has to return the shipment to us then the customer will be liable for all shipping charges and credited for all merchandise returned in a  sellable condition.



Our goods are guaranteed to satisfy the customer’s sales expectations. In the event that the customer wishes to discontinue any or all HERBAL FOREST products, please contact us and we will remove your name from our approved re-seller list.



Credit Cards: We accept credit cards including MasterCard, Visa, Discover, American Express or PayPal.


International Orders

We do not ship international orders at this time.


Drop Shipping

We also offer a drop ship program for start up businesses and small businesses who are looking for low start up costs and no stock requirements.  You simply receive an order from your customer, order the products from HERBAL FOREST, and we ship to your customer with your company information.



For any questions regarding our wholesale/drop ship programs, please use our contact us page and we will be happy to answer any questions you may have.



We thrive on customer feedback. Customer observations, ideas and suggestions are where many of our products originated. We encourage you to point out areas that we can improve and love to receive complements!


Typographical Errors

In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, HERBAL FOREST shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. HERBAL FOREST shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, HERBAL FOREST shall immediately issue a credit to your credit card account in the amount of the incorrect price.



Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of HERBAL FOREST, Copyright © 2016, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.